How to Build an Intelligent CRM System for Seamless Customer Engagement
Customer engagement is the backbone of any successful business. In today’s digital age, customers expect personalized, seamless, and proactive interactions. Businesses that fail to meet these expectations risk losing customers to competitors. A Customer Relationship Management (CRM) system helps organizations manage interactions with potential and existing customers, but a traditional CRM is no longer enough.An intelligent CRM system goes beyond simple data storage. It integrates artificial intelligence (AI), automati...
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